Operations Manager – Apparel Group – Dubai Jobs


Sales and profitability:
• Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
• Set store sales target to maximize the sales and profitability
• Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources
• Effective management of the operational costs, reduction in operational costs by automation
• Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees
• Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times
• Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements
• Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation
• Interpret and make decision on operations and visual standards based on store and client’s needs

Employee development:
• Identify store training and development needs in conjunction with the Brand General Manager and training department
• Formulate a succession plan, in conjunction with the Brand General Manager
• Set KPI’s and KRA’s for direct reportees and conduct performance appraisal and feedback
• Involve in the selection and recruitment of the operational staff, when required
• Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives
Communication
• Conduct regional sales and operations meetings on regular basis
• Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company’s performance
• Ensure brand participation in loyalty programme ‘Club Apparel’
• Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas
Stock Management
• Monitor store inventory in consultation with Brand General Manager and Brand Managers
• Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales
• Monitor slow-moving and out-dated stock, in consultation with Brand Managers
• Ensure stock security measures are effectively managed by Store Managers
Store design and projects Management
• Involve in the design and layout process of the new store projects
• Design a “New Store Schedule’ prior to commencement of design process
• Provide guidance to concept Architect during the design and implementation process
• Conduct regular Project update meetings with the Projects team
• Provide guidance and support to territory during set-up and merchandising phase
Miscellaneous
• Ensure enhanced brand visibility and provide inputs for marketing and brand awareness
• Handling legal responsibilities related to store management/store opening/planning

Job Details

Posted Date:2019-03-13
Job Location:Dubai, United Arab Emirates
Job Role:Beauty and Fashion
Company Industry:Retail/Wholesale
Monthly Salary:US $5,000

Preferred Candidate

Career Level:Management
Degree:Bachelor’s degree

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