Service Engineer – KTI-Plersch Kältetechnik GmbH Dubai Branch – Dubai Jobs


The Service Engineer will be responsible for the timely service and repair of KTI products and third- party industrial refrigeration systems worldwide, ensuring cost effectiveness commensurate with quality.

The Service Engineer will maintain a high level of communication and liaison with the service department. Frequent international travels form a mandatory part of the job.


  • Reports to: Service Manager
  • Subordinate staff: Technicians and Helpers
  • Internal contacts: Technical Department, Spare Part and Service Sales
    External contacts: Clients, Contractors and Suppliers


  • Commissions and repairs industrial refrigeration plants and equipment, utilizing knowledge of mechanics and electronics with standard test instruments and hand tools
  • Trouble shoots and assesses industrial refrigeration plant conditions
  • Interprets maintenance manuals, schematics, and wiring diagrams
  • Develops and maintains positive customer relationships and the necessary documentation of the customer’s equipment and systems status
  • Documents completed work timely, clear and concise in service reports
  • Supports and promotes the service sales activities where necessary and requested
  • Ensures compliance with the KTI safety standards and adheres to all international applicable industry standards and requirements
  • Supports and trains customers on the KTI system operation at site or remotely
  • Installs and troubleshoots electrical systems, motors and VFDs
  • Advises management regarding customer satisfaction, product performance, and suggestions for product improvements
  • Performs other related duties and assignments as required

Job Details

Posted Date:2019-02-12
Job Location:Dubai, United Arab Emirates
Job Role:Engineering
Company Industry:Industrial

Preferred Candidate

Career Level:Mid Career
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