Quality and Compliance Manager – Michael Page International (UAE) Limited – Dubai Jobs

Quality & Compliance Manager for a leading university in Dubai

Client Details

A leading university in Dubai


  • Manage compliance with the regulatory framework, including requirements established through the National Code (2007), ESOS, National Vocational Education & Training Regulator Standards for Registered Training Organisations, Higher Education Threshold Standards, the Higher Education Support Act (2003) and state-based legislation governing higher education providers
  • Manage all Quality Assurance processes within the College/Campus and liaise with relevant external regulatory authorities to facilitate the compliance aspects of College/Campus operations
  • Ensure timely reporting to legislative bodies including Department of Education, Tertiary Education Quality Standards Agency (TEQSA) and the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)
  • Manage and contribute to TEQSA registrations, accreditation and re-accreditation of programs in line with government regulatory requirements and College/Campus policy
  • Manage annual submissions, internal and external compliance and quality audits for the College/Campus, including those conducted by Tertiary Education Quality Standards Agency, Department of Education and CRICOS as required
  • Provide administrative support such as:
  • Contribute to strategic and operational planning and manage reporting of College/Campus outcomes against objectives
  • Monitor, analyse, report on and ensure compliance with changes in regulatory environment
  • Participate in strategic planning with the College/Campus executive
  • Assist in curriculum change/modification approval
  • Manage and administer College/Campus policy and process development, review and improvement activities
  • Monitor and provide updates on government changes to the higher education environment which impact on the College/Campus
  • Monitor and facilitate ongoing continuous improvement of the College/Campus policy framework to support revisions to government legislation and ongoing improvements to business processes
  • Develop Performance Reports on College/Campus activities for consideration by Senior Management Team or Executive Committee or Academic Board
  • Coordinate reports on benchmarking and tracer studies
  • Ensure the currency of internal regulatory related information is up to date
  • Manage College/Campus governance structure, arrange and provide executive officer support to key decision making committees, including Senior Management Team or Executive Committee, Academic Board, Course Advisory Committees, Program Advisory and Joint Coordinating Committees and other as appropriate
  • Manage student grievances and student appeals processes
  • Manage annual review and implementation of Service Level Agreements relating to use of University specialist facilities where appropriate
  • Establish and maintain strong and effective relationships with key external stakeholders such as the regulatory authorities and the University partner
  • Profile

  • Completion of a tertiary qualification or an equivalent combination of relevant experience and/or education, preferably in a tertiary education environment
  • High level oral communication skills, including the ability to deliver management briefings and consult with staff at all levels of the organisation
  • Excellent written communication skills with a demonstrated ability to prepare written material such as accreditation reports and committee minutes
  • Demonstrated experience in producing and monitoring strategic and operational and business plans
  • Demonstrated experience in continuous improvement of processes and procedures across organisational boundaries, and monitoring outcomes of identified opportunities for improvement
  • Demonstrated
  • Job Details

    Posted Date:2018-09-13
    Job Location:Dubai, United Arab Emirates
    Job Role:Legal
    Company Industry:Education, Training, and Library

    Preferred Candidate

    Career Level:Mid Career

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