Key Account Manager – Web + Digital Agency – HAPPENIZE – Dubai Jobs


Happenize is a digital + web agency that offers a unique blend of creativity and expertise in web development and digital marketing. This is an ideal position for a young and dynamic mid-career professional seeking a challenging and rewarding opportunity. In this position you will be responsible for client / project management and business development
Client Management:
– Gathering project requirements from clients for projects related to design, web development and digital marketing

– Client communication and the ability to respond to briefs and develop and build relationships with new and existing clients 

– Liaising with, and acting as the link between, the client and agency by maintaining regular contact with both, ensuring that communication flows effectively

– The management of all production from brief to completion
– Operate as the lead point of contact for any and all matters specific to clients

– Build and maintain strong, long-lasting client relationships

– Ensure the timely and successful delivery of our solutions according to client and objectives

– Communicate clearly the progress of monthly/quarterly initiatives

– Prepare reports on account status

– Assist with high severity requests or issue escalations as needed

– Facilitating and writing proposals

– Working with agency colleagues to devise strategic web development & digital marketing campaigns that meets the client’s brief and budget

– In collaboration with the agency’s team, to plan and present strategic and creative presentations to the client

– Handling budgets, managing campaign costs and invoicing clients

– Provide training to the users on how to use the web applications, and content management systems like WordPress

– Attend calls on technical support helpline to provide assistance Diagnosing and solving problems faced by the client
 
Business Development
– Meeting and liaising with clients to discuss and identify their web and digital marketing requirements

– Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas

– Identifying development potential in accounts by studying current business; identifying and evaluating additional needs; analyzing opportunities.

– Initiates sales process by building relationships; qualifying potential; scheduling appointments.

– Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services

– Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions.

– Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
 

Job Details

Date Posted:2017-05-17
Job Location:Dubai, United Arab Emirates
Job Role:Marketing and PR
Company Industry:Marketing; Advertising; Information Technology
Monthly Salary:US $2,000

Preferred Candidate

Career Level:Management

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