Posted on 07 March 2013.
TAZZETTI – www.tazzetti.com – is a recognized international leading group of companies established in 1909 operating in the business of refrigerants and specialty gases, environmental technologies and services .
In order to assist a new Dubai branch we are seeking for a
BUSINESS OPERATION ASSISTANT
The company is looking for a confident and enthusiastic person, flexible, highly adaptable, dynamic and result – oriented individual with an excellent organizational and interpersonal skills, whose willing is to help in any aspect of the business.
The ideal candidate will be the front face to the business too, must be comfortable interacting with client answering calls and tasking orders, to organize the logistic service. To provide clerical and administrative services.
Main Job task and responsibility:
- Deal directly with customer either by telephone, electronically and face to face;
- Respond promptly to customer inquires;
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquires;
- Provide pricing and delivery information;
- Perform customer verification;
- Set up the new customer accounts;
- Process orders, forms, applications and request;
- Manage customer’s accounts;
- Keep records of customer interactions and transactions;
- Prepare and distribute customer activity reports;
- Maintains customer database;
- Manage administration;
- Communicate and coordinate with internal departments;
- Follow up, collection and allocation of payments, prepare bank deposit;
- Carry out billing, collection and reporting activities according to the specific deadlines;
- Complete accurately all necessary documentation for shipping and customer clearance
- Track, trace the purchase order to ensure on time arrival;
- Draft, edit and process all correspondence, document, proposal, presentations, reports and communications;;
- Maintains a positive atmosphere by acting and communicating in a manner to facilitate positive relationship internally and externally;
|Job Location:||Dubai, United Arab Emirates|
|Job Role:||Customer Service|
|Company Industry:||Industrial; Oil/Gas|
|Career Level:||Mid Career|
|Nationality:||Spain; France; Italy; United Kingdom|
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