Posted on 29 November 2012.
About the Department:
Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota’s worldwide growth.
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world’s top automobiles and automotive products like Hino – Japan’s leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.
About the Job:
To handle efficiently and effectively the reception/telephones, provide excellent Customer Service for both internal and external customers. Assist in the administration activities carried out at the Al-Futtaim Automotive Academy to a superior standard.
* Handle all incoming calls, redirecting them accordingly and taking messages in the absence of the AAA associates and delegates visiting the academy.
* Provide world warmest welcome to all visitors to the Training Academy, registering the participants and directing them accordingly.
* Follow-up on training confirmation, attendees and absentees. If required, call the delegates for the same
* Creating Attendance Sheets, Name Plates, Certificates and invoice drafts
* Create, maintain, dispatch training feedback forms and ensure they are collated and consolidate evaluation forms
* Co-ordinate with caterers by reviewing menus and ordering the required meals in co-ordination with Training administrators
* Co-ordinate maintenance requirements with land lord along with health and safety regulations in coordination with Health and Safety Assistant.
* Maintain/update records of all staff attending courses at AAA
* Provide high standard of customer service and assist delegates in reconfirming their flights, hotels and transportation
* Maintaining the registration/follow of Library resources
|Job Location:||Dubai, United Arab Emirates|
|Career Level:||Entry Level|
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